Buying Windows 101

Why Have Colorado Home Improvements Quote My Windows?

Our low overhead pricing allows us to compete on price with any other Replacement Window Company, but we feel that competing on price alone is not giving our customers the best opportunity to purchase windows. Our windows are presented on value if they are one of the best deals based on price (usually we are) that’s just an added effect of doing business with Colorado Home Improvements!

Unlike other Replacement Window Companies we never use high pressure sales tactics when giving you an estimate.

Our straight forward pricing is quick and easy, no high pressure or bait and switch sales tactics here. Just high quality and great value for your investment.

At CHI we respect your time and we will never sell you something you don’t want, need or can’t afford.

​We offer a variety of options that work for just about everyone!

In-Home Sales Scams

The Replacement Window Industry is an easy target for scam type sales, because of regulations on the industry it is easy for anyone to call themselves a window contractor, so please be aware of these “so called” offers.

There are many tricks of the trade and window and siding contractors have replaced the old tin men of the aluminum siding era. By learning the most common Scams and Misconceptions listed below you can prevent yourself from getting Ripped Off by this type of contractor.

Don’t Assume a Low Bid Is a Bargain

The lowest bidders are usually the ones that have the most complaints and will be out of business when you need them in the future.

A perfect example of this is the $189 or $199 window ads.

The problem with these type of ads are; if you read the fine print closely, the window is for a window up to 73 united inches.  What people don’t understand is that windows are sized based on the united inch; that is the height plus the width, therefore a 73 united inch window is very small.

The majority of windows in an average home are much larger than that..

This type of advertising is called “bait & switch.” Typically the company will come in with an extremely low offer in their ad and then will add on different costs to give you a window that will fit into your opening or to install the window properly.

You can’t get a replacement window installed properly by a reputable company for $189 a window.

Trade-In Special – The $110 Super Sale

Sometimes the deception here is to hope when the ad is seen; the consumer thinks the windows are only $110.

The same deception here also lies with the “Save $99 per window” sale. Face it Folks! You always get what you pay for. If something looks too good to be true, it probably is.

Besides the price impression deception thinking that a window has a “Trade-In” value, means the old window has a re-usable value.

The truth is the old window is un-useable and gets thrown away!

​Companies That Advertise On TV

How much do you think it costs to run these ads?  And do you really believe that a company can give you ten or more FREE windows just because you purchased vinyl siding, or buy 2 get one free?  There is always a catch.

Folks, Lets get real! Someone is paying for the windows and the for the TV ads, yep it’s YOU!

Window Financing Scams

Beware of all the “Financing Offers.” The bigger companies with the high-pressured salespeople always offer financing with deferred or low monthly payments. Big Rip Off!

Everything is built into the sale; high interest rates, points, deferred payments, etc.

Here’s a bit of advice if you can… Go to your bank or credit union and get your own financing. If you can’t afford it, wait till you can, but don’t fall for financing that accepts poor credit and no equity!

Keep in mind you are going to overpay for the product, and the financing terms will be unfavorable.

The Phone Scam Drop

After quoting the final price and exhausting all efforts to close the sale, the salesman will ask to use the phone to check in with the office to see when the next appointment is or to report the outcome of the estimate. He will start to discuss the details of the job with the person on the phone; usually the sales manager.

He will say something like “these are nice people and they really like the window but it is just more than they wanted to spend at this time.”

The salesman will then put you on a phone with his highly skilled sales manager so he can beat you up some more and offer you the one-time deal of the century.

This is usually the final drop in the home; but rests assure someone will call you in a couple days and attempt a re-hash of the sale.

You have to remember, salespeople don’t get paid unless they SELL. There’s nothing wrong with that and there are plenty of salespeople who really care about the customer, but watch out for the ones trained by less scrupulous individuals and will do anything to get the sale.

 

Thank you to all our loyal customers that have shares these stories of their un-comfortable feelings that have raised the mental red flags, to help you to make a good decision on such a very important purchase.
-Ed Hawthorne